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Response to September 11 Tragedy
|Families of Freedom Scholarship
||$3,000,000 for college scholarships
for spouses and children of victims
||- $10,000,000 pledged to
relief efforts, as part of the nation's housing and mortgage
finance industry partners' $25 million joint pledge to
support the victims, their families, the rescue workers,
and others affected by the tragic events in New York,
Washington, DC, and Pennsylvania on September 11th.
- This includes $1,000,000 contributed to REALTORS Housing
Relief Fund, a fund established September 12th by the
National Association of Realtors (NAR) to help pay mortgage
and rental costs of the families of the victims of the
||$2,000,000 donated in cash
and services to relief effort
|First Tennessee National
||- $250,000 donated to the
September 11th fund through the First Tennessee Foundation.
- First Horizon Home Loans division is matching employee
contributions to the Red Cross.
- First Tennessee and its employees responded in ways
that made sense to their local communities, from buying
a freezer to help a blood bank preserve donations to starting
a fund-raising drive to help the citizens show their support.
- FTN provided all employees with a number of resources
through corporate e-mails, intranet, newsletters, 800
call centers and various EAP programs to help cope with
the tragic events of September 11th.
||$1,000,000 donated to relief
||Food Lion sent two truckloads
of products to the American Red Cross Baltimore location
that is supplying food to the volunteers and emergency
personnel on-site at the Pentagon. Local Food Lions are
responding to the needs of American Red Cross efforts
to supply product used during the bloodmobile drives.
Snacks and beverages are being donated by the company
to ensure that those giving blood have the necessary nourishment
to recover. In addition, every Food Lion store in its
11-state operating area is an approved collection point
for The American Red Cross Disaster Relief Fund and are
also equipped with Red Cross Disaster Relief Canisters
for those who want to make a cash donation or for children
who might be collecting coins to assist with these efforts.
Food Lion has also partnered with Coinstar to accept large
volumes of change and process them as a donation for the
Red Cross. In addition to Food Lion's nearly 1,200 stores,
its sister companies, Kash n' Karry, Hannaford and Shop
'n Save are also serving as collection points for the
Red Cross Disaster Relief Fund.
|Ford Motor Company
||To assist the nation after
Tuesday's attacks in New York City and Washington, D.C.,
Ford Motor Company, the United Auto Workers and dealers
are doing the following:
- A moment of silence was observed at Ford locations around
the world on Wednesday, Sept. 12.
- In observance of national Day of Remembrance on Friday,
Sept. 14, U.S. and Canadian plants released employees
at the time of their local lunch break to attend memorial
services. And salaried employees were granted extended
lunch time. -The company will donate $1 million to the
American Red Cross. UAW-Ford National Programs will donate
$1 million to the Salvation Army.
- $500,000 from the New York Ford Dealer Advertising Fund
and Ford Division. ($250,000 from FDAF with dollar-for-dollar
match by Ford Division.)
- 58 vehicle donations or loans include: 10 Ford Excursions
to the New York Fire Department; Six vans (Ford Econolines
and Cargo Vans) to shuttle police, fire and medical personnel
by Manhattan Auto Group, the company-owned dealership
in New York; 14 Lincoln Navigators and two Ford Econolines
to shuttle New York Stock Exchange employees in and out
of Wall Street area; 15 Ford Rangers and two Ford Explorers
to the New York Port Authority from Edison Assembly Plant;
Two Lincoln Navigators and two Ford Rangers to the FBI;
Five walk-in vans to New York City Fire Department in
collaboration with Utilimaster Corp. The company's southeastern
Michigan facilities, working through UAW regions, are
coordinating ongoing blood drives and fund raisers with
local chapters of the American Red Cross and Salvation
- The company will match all employee contributions to
the American Red Cross.
- New York area dealers are providing transportation,
collecting rescue supplies and assisting with local blood
drives. Edison Assembly Plant is coordinating donations
of rescue supplies from Ford plants around the country.
To date, some 25,000 pairs of work gloves, breathing masks
and other rescue supplies have been shipped.
- Ford Financial created a Wall of Remembrance at local
branches around the country as a fund-raising rallying
point. More than $5,000 was collected Friday, Sept. 14,
at Ford Financial world headquarters.
- Hertz donated two dump trucks and rescue supplies. The
company has offered to meet other emergency and long-term
needs of New York City and is awaiting the city's response.
Those offers include emergency response team services
and up to 48,000 square feet of office space for displaced
||$500,000 donated to relief
|Gannett Co, Inc. and
|| - Supported American Red
Cross Disaster Relief Fund in all U.S. newspapers, including
USA TODAY, and on Internet sites and TV stations
- Donated $4 million in cash and media value -- potential
for raising several million dollars for the American Red
Cross Disaster Relief Fund
- Gannett newspapers and TV stations reached out in their
communities to help victims touched by the tragedy.
- Gannett Foundation sponsored Arlington County, VA, Day
of Remembrance, October 11.
- Employee contributions to approved charities, including
Red Cross and other relief organizations, matched by Gannett
Foundation, including those donated through the 2001 Combined
- Employee Volunteer Committee conducted collection for
relief fund for victims in Washington, DC.
- EAP counseling (group and one on one sessions) provided
for staffers in New York and Washington.
- EAP materials on coping and dealing with tragedy made
available to U.S. employees at every location.
- Flag pins distributed to USA TODAY and Gannett Corporate
employees in Washington
- New security measures put in place; task force assigned
to study emergency preparation and response.
- Policies regarding military leave distributed to human
- Provided paid time off for volunteer fireman.
- Memo from CEO commended work of newsroom and other staff
in providing news coverage.
- Reminder sent to human resources professionals to be
alert for perceived discrimination, and to provide counseling
||$10,000,000 plus donated
generators, electrical equipment, and much more to aid
in rescue and recovery
||- $100,000 donated in cash
on September 11th to the American Red Cross
- $900,000 donated in food to victims, their families,
and relief workers
||$1,000,000 donated to relief
effort; Match employee contributions
||- $1,000,000 donated to
New York City Public Private Initiatves, a fund that will
provide aid to the families of police officers and fire
rescue personnel who died in the attack; Match employee
and retiree contributions to NYCPPI, AmeriCares or American
Red Cross. Established GSK Jersey City site as location
for EMS workers and fire fighters to rest, shower and
eat. Donation of medicines, OTC products and supplies
for relief effort. Donation of $10,000 to Nova Scotia
Community College remembrance scholarship fund in appreciation
and thanks for sheltering 17 GSK employees stranded there
due to flight diversions.
- For employees and families, distributed literature on
topics of emotional trauma, dealing with grief, helping
children cope, talking with kids about terrorism, guides
for teens, and manager briefing and guidance in supporting
teams/staff. Highly visible promotion of EAP for US and
UK to assist employees and families. Provided on-site
EAP counseling, seminars and group de-briefing sessions.
Provided support and communication to GSK travelers stranded
around the world in order to expedite return home, to
and from US. Established "business critical only" travel
policy until further notice with support for employees
in fear of travel. No employee will be asked to travel
if they or their families object. Established employee
donation sites for supplies for the NYC and Washington
relief efforts, in addition to matching gifts. Promoting
future on-site blood drives (part of ongoing programs
|Goldman Sachs Group
||$10,000,000+ pledged to
||$2,000,000 donated to relief
||- $100,000 donated to relief
fund; Encourage employees to contribute
- Distributed 250,000 free US Flag placards at all store
locations to demonstrate solidarity of American spirit
- Donated truckloads of food product to nourish blood
donors and provided free meals for blood bank staff
||- $3,000,000 cash grant
to the American Red Cross; Match employee contributions
to relief efforts up to $2,000,000; Set up internal online
giving Web site specifically for employees worldwide who
wish to make cash gifts to assist in the relief efforts.
- Donated equipment with total value of $250K to several
relief organizations; IT support provided if needed.
- Offered option of working from home to any employee
who felt the need to be close to his or her loved ones;
New information shared daily on the internal HP Web site,
including information on blood donation locations; HP's
global security department has made information available
to employees on its Website and set up a 24x7 hotline
to respond to employees' security concerns.
- Encouraged any employee dealing with excessive stress
or depression to contact our Employee Assistance Program
(EAP). There is a toll-free number where employees can
talk to trained mental health intervention counselors
24 hours a day or receive references to local face-to-face
- Employee communications also emphasized remembering
that HP is one global company, with employees and customers
representing virtually every nation, every ethnic group
and every faith in the world. That this diversity is a
source of both strength and pride, and that our values
of integrity, trust, respect and teamwork should guide
all our actions and conversations.
|Hilton Hotels Corporation
||- Raised over $1,000,000
for the American Red Cross in a company-wide campaign
for employees, the company, and the Conrad N. Hilton Foundation;
the company's guest loyalty program is offering its interested
members the opportunity to donate their Hilton HHonors
points to either the American Red Cross Disaster Relief
Fund or to the International Committee of the Red Cross.
- NY-area hotels donated accommodations to families of
victims, rescue and emergency workers, and displaced families
from lower Manhattan; They also provided food for rescue
workers, complimentary meeting space for Red Cross volunteers,
grief counselors and local law enforcement personnel,
and facilities for relief workers to rest, shower and
- The guest assistance team at the Hilton emergency center
in Memphis has made all the necessary room reservations
for American Airlines and United Airlines needing housing
for families of victims of September 11th tragic events
|H.J. Heinz Company
||$100,000 to September 11th
Fund; Supplied food to rescue workers.
||$1,000,000 donated to relief
||$5,000,000 donated to relief
||- $1,000,000 donated to
the American Red Cross; Match all employee donations to
nonprofit agencies supporting disaster relief; many Irish
employees donated a days pay; $5,000 pledged to the Northern
VA Technology Council Family Assistance Fund to help families
who lost loved ones in the attack on the Pentagon
- Built an email center for NY volunteers, so they can
keep in close touch with friends and family; Provide technical
assistance to humanitarian and disaster relief associations;
Hosting two web sites to support the relief efforts: Missing
persons search site and New York IT Assist Site** (www.nyitassist.com)
- Offering office space in the metro NY area and technical
support to many of the companies effected by the tragedy;
Creating a central repository of industry support information,
listing services available to small- and medium-sized
- Facilitated blood donation for employees; On National
Day of Prayer and Remembrance, approved employee attendance
at religious services off-site, set aside rooms onsite
for reflection and supported requests by employee groups
(of all faiths) to have onsite prayer meetings; Extended
leave for reservists from 30 to 180 days, for employees
called to serve in active duty in the event of a national
crisis, emergency or war
||- $1,000,000 donated for
the benefit of families of military personnel, police
officers, firefighters, rescue workers and others whose
lives were lost in the September 11 tragedy; Match employee
contributions to a fund that will help those families.
||- Approximately $1,000,000
cash and in kind contribution to relief efforts; Delivered
socks, underwear, and t-shirts for the firemen and policemen;
Match associate contributions up to $250,000
- Sponsored blood drives and encouraged units to take
- Selling a car mounted flag in our stores whereby all
profits go to red cross relief fund
|John Deere & Co.
||$250,000 cash donated to
relief organizations with an additional $500,000 donated
||Johnson & Johnson is pledging
a package of $10 million in financial and product aid
to help meet the needs of those affected by last week's
disasters. We are seeking to make this support through
channels that will reach directly those who were most
immediately impacted. Johnson & Johnson assistance will
be provided in the following components:
- In partnership with the American Red Cross, we are providing
$1 million to fund corporate matches of employee contributions,
and we are increasing the match to 2 for 1, up to $5,000
contributed per employee.
- Another $3 million is being pledged to The September
11th Fund, which we will focus on victims, orphans, widows
- And, a special fund of $6 million is being established
to support the needs of local organizations with strong
community outreach, including Community Health Centers,
Mental Health and Counseling Centers, Head Start Centers,
The Salvation Army, school nurses and fire, EMT and emergency
squads. These financial commitments are being made in
addition to our standing disaster relief program, through
which we made immediate distribution of products to the
site of the disaster in New York.
- Through AMERICARES, a half-ton module of our medical
and other disaster-relief products was delivered by helicopter
on the afternoon of September 11 to St. Vincent's Hospital,
the medical facility closest to the disaster area.
- We also used our Corporate aircraft to deliver blood
screening kits to blood centers in the Southwest and on
the West Coast to meet a critical shortage of these vital
blood system components.
- We are ensuring that an ongoing supply of medical products
and other support will be made to our charitable partners
in New York, including Helen Keller World Wide, The American
Red Cross and The Catholic Medical Missions Board.
- And, we are organizing and coordinating through The
Red Cross and America's Blood Centers across the nation
a means of assuring a steady and on-going supply of blood.
||$10,000,000; Match employee
donations; free banking services for different relief
||1,000,000 servings of its
products (Special K, Nutrigrain Bars, etc.) to relief
||- Some aspects of KPMG's
response to the tragedy included setting up and staffing
a special hotline. The hotline helped reconnect people
with worried friends. Employees at the Montvale office
held a gathering at the Chestnut Ridge Road flagpoles
where people shared their worries and losses, and we observed
a moment of silence, followed by singing God Bless America.
An EAP counselor was on site to help us cope (where we
learned that several of our employees have spouses who
are rescue workers at ground zero). HR also helped in
locating coworkers and in identifying employees residing
in the closed portions of Manhattan so alternate housing
could be found for them.
- KPMG's U.S. firm is making an initial donation of $1,000,000
to the KPMG Disaster Relief Fund. U.S. employees will
also make individual donations to the fund. Monies collected
will go to several agencies and organizations that most
directly assist families of those lost in the tragedy,
survivors and rescue workers.
||$10,000,000 pledged to relief
|The Limited, Inc. and
Intimate Brands, Inc
||- At the request of our
thousands of Associates, we made a $1 million contribution
to the September 11th Fund. The companies also provided
an opportunity for our 130,000 associates across all offices,
distribution centers and nearly 5,000 stores to personally
donate additional funds to the effort. In its hometown
of Columbus, Ohio, the companies arranged for a Red Cross
Bloodmobile to join us on site. We also used private plane
to transport Red Cross Emergency Disaster experts and
volunteers to New York City from Columbus, Ohio two days
after the tragedy occurred.
- In the interest of the safety of our associates, we
closed all stores nationwide on the day of the tragedy,
and didn't reopen until 3 p.m. the next day. The delayed
opening was to give us time to monitor the events and
try to ensure we were not putting our Associates in harm's
way by reopening the stores. We closed all stores and
excused any home office associates between 11:30 a.m.
and 1:30 p.m. last Friday so they could participate in
any observance of their choosing. A few stores near the
affected area in New York remain closed until further
notice because of the lack of telephone service and the
- We continue to urge all of our Associates to do what
is right for them and to take no unnecessary risks. When
our associates returned to work, we made available grief
counseling services via telephone, group and one-on-one
on site sessions for those needing such services. At the
time of the tragedy, we had more than 400 Associates traveling
around the country. Limited Logistics Services identified,
account for, and arranged for chartered planes and buses
to transport them home.
- Very early on, we recognized the importance of ensuring
all associates in the stores destroyed in the World Trade
Center tragedy received their paychecks on time. We worked
with local transportation services to make sure the checks
were delivered on time.
- Our communications to our more than 130,000 associates
nationwide varied from traditional to automated. We posted
notices, sent e-mails, faxes and even established special
toll free telephone lines for workers to receive an update
on the situation and instructions on whether and what
time they were to return to work. American flags placed
in all stores in affected cities, NYC, Washington, Pennsylvania.
- Throughout the tragedy our associates repeatedly expressed
and demonstrated a willingness to help those affected
by the tragedy and to show their support for the nation.
For example, our Express Men's design studio in Manhattan
office became a safe haven for people impacted by the
tragedy. We provided them food, drink and much needed
concern and support. At Bath & Body Works, for instance,
associates made red, white and blue ribbons to wear. The
company joined in by providing American flags to be displayed
in the front windows of all stores in Washington, D.C.,
Columbus, Ohio, the Pittsburgh, Pennsylvania area, and
New York City. Our associates also galvanized the enterprise
to take a leading financial role in the relief efforts.
- As we start to resume normal business operations, we
are reminding our associates of the enterprise inclusion
policy of treating with dignity and respect all associates
and customers of all races, religions and ethnicity. We
have posted our Ethics Hotline number for people to call
if someone encounters or observes behavior that is not
in line with what The Limited, Inc. and Intimate Brands,
Inc. stand for as an enterprise.
||$1,000,000 donated to relief
efforts; Matching employee donations
Since the September 11th disaster, Families and Work Institute
has been collecting stories from the companies we work with
concerning the efforts they have made to aid their employees,
their communities and the ongoing relief activities. Additional
information has been compiled from news sources and the Internet.
We are proud to present this list of corporate responses to
the September 11th attacks. We hope that you are inspired by
the thoughtfulness and generosity of these corporations. The
importance of the bond between workplace, family and community
has never been more evident. Although we trust our sources,
no attempt to verify the information has been made by FWI. Please
notify us of any corrections that need to be made to the list
by sending an e-mail to : [email protected].